Shipping policy

Thank you for purchasing your off road light kit(s) from M&R Automotive. If you have a special request about your order, reach out, we try to accommodate as much as we can.


Shipping Policy

We offer free standard shipping on all orders within the United States (US). 

--Puerto Rico is considered a US territory. 

--Canada and international shipping rates will be calculated at checkout and are based on the weight of the items in your order, as well as the shipping destination. Please note that the shipping duration may vary depending on the region and the customs clearance process.


Processing Time

Your order will be shipped within 2-7 business days of receiving your order. We use a variety of shipping carriers, UPS or USPS. We will choose the most efficient option based on your location and size of the product. 

If we are anticipating a delay with your shipment due to availability of the product, we will reach out to you via email. There is no signature required upon delivery.


Tracking

You will receive an email with tracking number once your order is shipped. You can track the status of your order by visiting the carrier's website and entering the tracking number.




Please note that M&R is not responsible for any lost and/or stolen products if the shipping tracking states it was "delivered." You, the customer, would have to file a claim with the appropriate shipping company. From previous experiences, we understand that USPS and UPS can make errors on deliveries, please understand this out of our control. In addition to your claim, M&R also has to file a claim as the sender and this can take many weeks to complete. We can't send you replacement without another payment.