Orders & Shipping
Orders are typically processed within 1–3 business days after payment is received. During peak periods, processing times may be slightly longer.
Shipping times vary depending on your location. Most orders are delivered within 4–10 business days after they are shipped.
Once your order has been shipped, you will receive a tracking number by email. You can use this tracking number to monitor your shipment's progress.
Yes, we do.
Shipping rates are calculated at checkout. Delivery times may vary depending on region and customs clearance. ***All customs fees, duties, and import taxes are the responsibility of the customer and are not included in the shipping rate.
Enjoy free ground shipping on all orders within the lower 48 states.
A flat $20 shipping fee applies to orders shipping to Alaska, Hawaii, and Puerto Rico.
Return & Refund
We accept returns on eligible items within 30 days of delivery. Items must be unused, in their original condition, and in the original packaging.
To initiate a return, please contact our customer support team with your order number and the reason for the return. We will provide instructions on how to proceed.
Weoffer lifetime warranty. If something goes wrong with your kit, we'll make it
right — we stand behind every kit we sell.
Payment
We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Additional payment options may be available at checkout.
Yes. All payments are processed through secure, encrypted payment gateways that comply with industry security standards to help protect your personal and payment information.
Your card will be charged at the time your order is placed and payment is successfully authorized.
If PayPal is available, it will be displayed as a payment option during checkout.